Refund & Return Policy

At SukunCareBD, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a simple and hassle-free return and refund process.

1. 100% Refund Guarantee

If the product you receive does not meet your expectations, you are eligible for a 100% refund. No questions asked.

2. Return at the Time of Delivery

You may return the product directly to the delivery person at the time of delivery if:

• The product is not what you expected

• The product is damaged or defective

• You received the wrong item

Simply inform the delivery person and hand the product back. Your refund will be processed according to your payment method.

3. Conditions for Return

To qualify for a return:

• The product must be unused and in its original condition.

• The return must be made immediately at delivery time.

• For issues discovered after delivery, you must contact us the same day with evidence (photo/video).

4. Refund Processing Time

Refunds are processed promptly. Depending on your payment method, refunds may take 1–3 working days to complete.

5. Contact Support

If you have any questions regarding returns or refunds, our support team is always available to assist you.

Thank you for shopping with SukunCareBD. Your trust means everything to us.